Applications Engineer II

PBS Biotech is an innovative biotechnology company focused on advanced bioreactor systems for cell therapy and biopharmaceutical applications. The Applications Engineer II will support customers with bioreactor systems, contribute to product improvements, and collaborate with internal teams to drive innovation and customer success. Responsibilities: Serve as a technical expert supporting customers on PBS bioreactor systems and bioprocess optimization; Troubleshoot and resolve cell culture and process-related challenges in a timely manner; Provide remote and on-site training to customers and internal teams; Partner with Sales to support customer engagements and drive successful adoption of PBS technologies; Lead and participate in technical discussions with key clients; Translate customer feedback into actionable insights for product development teams; Support development of technical marketing materials (application notes, white papers, etc.); Work collaboratively with the Field Service team to help complete services on PBS bioreactors in the field as necessary Qualifications: Bachelor's degree in Engineering or Scientific discipline with 5+ years of relevant experience, or Master's degree with 3+ years of experience; Hands-on experience with immune cell culture (T cells, NK cells); Experience working with bioreactor systems; Strong troubleshooting and root cause analysis skills; Excellent communication skills with the ability to explain complex technical concepts clearly; Ability to work independently and collaboratively in a fast-paced environment; Willingness to travel (up to ~25%) Required Skills: Immune cell culture, Bioreactor systems, Troubleshooting, Root cause analysis