World Travel Holdings is the nation’s largest cruise agency and award-winning leisure travel company. They are seeking an experienced IT Business Analyst to support their Business-to-Business Division by translating business needs into actionable requirements and collaborating with product teams to deliver digital applications for their leisure portfolio. Responsibilities: Partner with project leadership and stakeholders to evaluate new initiatives, assess business impact, and support effort estimation; Collaborate with Scrum teams to develop clear user stories, use cases, acceptance criteria, and process flows; Work closely with Product Owners and Product Managers to refine and maintain backlog items aligned to strategic objectives and business priorities; Produce detailed artifacts including process diagrams, flowcharts, interaction diagrams, and functional specifications to clearly document scope and Qualifications: Bachelor's degree in Business Administration, Computer Science, Marketing, Engineering, or related field; 3+ years of experience as a Business Analyst supporting complex digital products or systems; Strong analytical and problem-solving skills with the ability to manage multiple priorities simultaneously; Excellent written and verbal communication skills, with demonstrated ability to collaborate effectively with executives, Product Managers, Product Owners, and subject-matter experts; Working knowledge of web development concepts, SDLC, Agile methodologies, and tools such as Jira, Scrumwise, or equivalent Required Skills: Business Analysis, Agile Methodologies, Process Mapping, SQL, APIs, Documentation Standards