Project Manager/Administrator - Remote Role

Elegant Enterprise-Wide Solutions, Inc. is seeking a Project Manager/Administrator to ensure the successful adoption of the Worker Interface by county and human services staff. The role involves preparing documentation, training materials, and ensuring workflows align with program policies while engaging stakeholders throughout the project. Responsibilities: Ensuring successful adoption of the Worker Interface by county and human services staff; Preparing documentation and training materials to support education and adoption of the Worker Interface by program staff and the pilot county and human services staff; Ensuring workflows reflect state's program policy, operational realities, and program directives; Incorporating human-centered design principles and family voice consistent with Whole Family Approach; Reducing implementation risk and ensuring the Worker Interface is fit for purpose through early stakeholder engagement and iterative feedback; Identify, engage, and build relationships: Aligning the local agencies to the project goals and objectives; Consistent and clear outreach and coordination with agency leadership and frontline staff; Lead the onboarding of pilot agencies to the project; Building and communicating clear plans, schedules, designs, success outcomes and readiness goals; Engaging directly and indirectly with the workers that will utilize the Worker Interface to facilitate confidence and success in the pilot; Establish norms and guidelines for pilot agency engagement and participation criteria; Participate fully in the project team designing, building and deploying the Worker Interface; Participation requires adopting the internal meeting schedule, following established program procedures and leading local agency project meetings; Responsible for providing structured user feedback on potential development; Drive the documentation and prioritization of the Qualifications: Ensuring successful adoption of the Worker Interface by county and human services staff; Preparing documentation and training materials to support education and adoption of the Worker Interface by program staff and the pilot county and human services staff; Ensuring workflows reflect state's program policy, operational realities, and program directives; Incorporating human-centered design principles and family voice consistent with Whole Family Approach; Reducing implementation risk and ensuring the Worker Interface is fit for purpose through early stakeholder engagement and iterative feedback; Identify, engage, and build relationships: Aligning the local agencies to the project goals and objectives; Consistent and clear outreach and coordination with agency leadership and frontline staff; Lead the onboarding of pilot agencies to the project; Building and communicating clear plans, schedules, designs, success outcomes and readiness goals; Engaging directly and indirectly with the workers that will utilize the Worker Interface to facilitate confidence and success in the pilot; Establish norms and guidelines for pilot agency engagement and participation criteria; Participate fully in the project team designing, building and deploying the Worker Interface; Adopting the internal meeting schedule, following established program procedures and leading local agency project meetings; Providing structured user feedback on potential development; Drive the documentation and prioritization of the requirements for the Worker Interface; Conducting interviews, workshops, and/or surveys with the local agencies participating in the pilot; Representing the needs and requirements of the workers in all internal project meetings and through consistent documentation; Building and facilitating clear communication channels and feedback loops between the local agencies and the project team; Adhering to human services program and policy directives, specifically around SNAP and the cash and food Required Skills: Stakeholder Engagement, User Experience Research, Project Management