Contract Technical Business Analyst

CALSTART is a mission-driven industry organization focused on transportation decarbonization and clean air for all. They are seeking a skilled Technical Business Analyst to translate complex program policies and business needs into clear, testable software requirements for multiple program teams using Salesforce and related tools. Responsibilities: Lead structured discovery with program and operations stakeholders to uncover goals, constraints, exceptions, edge cases, and decision logic; Translate policy and operational needs into build-ready Qualifications: 7+ years experience as a Business Analyst / Senior Business Analyst supporting software delivery in an SDLC environment; Demonstrated excellence in stakeholder interviewing and translating ambiguous asks into clear, testable requirements; Strong experience writing user stories, acceptance criteria, and functional requirements that reduce delivery rework; Strong process mapping skills (current/future state) and ability to translate process into system behavior; Salesforce ecosystem experience (Sales/Service Cloud and/or Experience Cloud), including understanding of objects/data concepts and automation constraints; Experience collaborating with Salesforce admins/developers and/or external vendors to deliver solutions; Proficiency with Jira (or similar) and strong documentation practices (Confluence or similar); Bachelor's degree in Business Administration, Computer Science, Information Technology, or a related field, or an equivalent combination of education and relevant professional experience Required Skills: Business Analysis, Software Development Life Cycle (SDLC), Requirements Writing, User Stories, Acceptance Criteria, Functional Requirements, Process Mapping, Salesforce Ecosystem, Salesforce Administration Collaboration, Jira, Confluence, UAT/Test Planning, Rules-Driven Environments, Stakeholder Interviewing