The N.C. State Board of Elections is responsible for supervising elections administration and enforcing campaign finance requirements. The QA Analyst will assist in the testing process for agency applications, ensuring compliance with testing standards and documenting defects while supporting the agency's IT functions. Responsibilities: Support software development through the implementation of system testing; Responsible for ensuring efficient testing, compliance, and quality control of all agency-created software; Ensure applications meet the Qualifications: Associate degree in Computer Science or an IT related field; or High school or General Educational Development (GED) diploma and two years of experience in the field of technology related to the position's role; or an equivalent combination of education and experience; Working knowledge of specialty work area with demonstrated understanding of the general standards, skills and practices associated with the specialty and the theory behind applications systems analysis and programming; Experience following standard operating procedures to implement routine solutions of low to medium complexity for customers; Ability to develop logical flow of simple applications and to design input/output and file specifications; Working knowledge required to devise or modify procedures to solve non-standard to medium complex problems with experience in spotting trends in reoccurring problems and assisting in developing solutions; Ability to integrate knowledge and skills from other specialties to address work assignments; Demonstrated experience to think through project alternatives and help to turn ideas into outcomes and in helping develop project/solutions; Understand customer's needs and resource limitations to provide appropriate services to customer and ability to establish effective working relationships; Support software development through the implementation of system testing; Responsible for ensuring efficient testing, compliance, and quality control of all agency-created software; Ensure applications meet the requirements set forward in change requests based on enhancements and mandated legislative directives; Ensure testing standards are being followed; Identify defects that do not meet stated business requirements; Document, replicate and provide specific details that a user has encountered or those discovered during testing; Be the technical resource to assure all applications are thoroughly tested and follow policy; Create and provide test summaries when needed; Create, as well as update, documentation in synchronization with application software updates and managerial recommendations used to support the testing function within the agency IT division; Document and report defects and work with the development team to remediate; Create and update test plans used for application acceptance testing and assist in the writing of new functionality testing; Create and maintain a knowledge base for use in support of all agency applications; Analyze and assess customer needs to develop effective and appropriate solutions; Serve as a resource among the staff to provide expertise in problem solving, testing, or application knowledge; Possess expert listening skills to procure information from users and relate them to all required units or departments during problem resolution; Ability to relay technical information and processes to clients and staff in a calm, clear manner during times when the need is critical or the workload is high; Possesses the ability to work independently or to create and lead ad hoc work groups to analyze problems, develop solutions, and communicate solutions effectively; Demonstrate working knowledge of technologies and systems in place with the capability of supporting these technologies; Research and implement appropriate new technologies related to the position; Relay user needs and functions of enhancements or defects to the correct team to process work more efficiently; Utilize agency tracking system to track and report all defects and enhancements; Ensure the compliance and assessment functions are maintained to comply with The State Board's IT strategy; Attend applicable IT team and third-party vendor meetings; Provide backup user and software support when needed; N.C. Department of Information Technology; Founded in 2015; Raleigh, North Carolina, USA; 1001-5000 employees; https://it.nc.gov; Current Stage; Leadership Team; Torre Jessup; Chief Operating Officer; Alysa Kelly; Executive Assistant to Chief Deputy/CIO/Chief Privacy Officer/Director of Enterprise Operations; Recent News; Government Technology US; North Carolina Interns Help Identify Cyber Threats to State; Government Technology US; North Carolina Turns to GovRAMP for Cloud Security Vetting; Government Technology US; Scouting Gen Z: Finding Next-Generation Gov Tech Talent; Company data provided by crunchbase; United States; Frontend Software Engineer; Entry Level; Date Posted; Years of Experience; All Filters; Recommended; Quality Assurance Engineer; Artificial Intelligence (AI) · Logistics · Growth Stage; Bellevue, WA; $150K/yr - $200K/yr; 3+ years exp; Why This Job Is A Match; Auger is an autonomous operating system for supply chains that integrates various enterprise systems using AI. 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