TheIncLab engineers and delivers intelligent digital applications and platforms that revolutionize how our customers and mission-critical teams achieve success. As a key member of the QA Team, you will ensure high-quality software delivery standards by owning testing efforts within Agile teams, contributing to process improvement, and mentoring junior team members. Responsibilities: Own QA activities for assigned features, components, or releases; Define test scope, depth, and coverage to meet quality standards; Ensure functional, regression, integration, performance, and exploratory testing are completed effectively; Identify and communicate quality risks early; Serve as QA subject-matter expert for assigned projects; Design, develop, and maintain test cases, scripts, and test data; Execute manual and automated tests across frontend, backend, API, and data layers; Set up and maintain test environments aligned with fielded client environments; Review test results, assess release readiness, and ensure completion of testing cycles; Log, track, verify, and close defects through resolution; Support build packaging, validation, and release deployment; Perform hands-on testing and validation; Develop and maintain automated or semi-automated tests where appropriate; Contribute tests to CI/CD pipelines and maintain test reliability; Support configuration, API, and data validation as needed; Partner closely with developers, DevOps, delivery leads, and product managers; Collaborate with clients during testing events and defect investigations; Support on-site or remote testing activities as required; Contribute to QA process improvements, documentation, and standards; Identify inefficiencies in testing workflows and propose improvements; Support adoption of test management tools and automation practices; Lead by example in testing discipline and defect management; Provide mentorship to QA I and QA II team members; Support onboarding and training of new QA hires; Lead or coordinate QA activities on projects as needed Qualifications: Bachelor's degree or equivalent experience; 4-6 years of experience in software quality assurance; Strong understanding of QA methodologies, Agile practices, and SDLC; Experience with test planning, test execution, and validation activities; Experience testing frontend and backend systems; Proficiency with defect tracking and test management tools (e.g., Jira); Experience with Zephyr, QMetry, or similar test management tools; Familiarity with automated testing tools (e.g., Selenium, Cypress, Playwright); Familiarity with CI/CD environments; Strong analytical, communication, and collaboration skills Required Skills: QA methodologies, Agile practices, Test management tools, Automated testing tools, API testing, SQL, Analytical skills, Collaboration skills, Communication skills